Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu

Hubungan di antara kualiti perkhidmatan, kepuasan pelanggan dan kesetiaan pelanggan Perbadanan Perpustakaan Awam Terengganu

Bibliographic Details
Main Author: Kamarulzaman Mahmood (Author)
Corporate Author: Universiti Sultan Zainal Abidin Faculty of Business and Management
Format: Book
Language:Malay
Subjects:
Universiti Sultan Zainal Abidin > Dissertations
Universiti Sultan Zainal Abidin > Faculty of Business and Management > Dissertations
Benchmarking (Management)
Consumer satisfaction > Malaysia > Terengganu
Total quality management

Badak Archive Collection

Holdings details from Badak Archive Collection
Call Number: HD62 15 K36 2016
Accession Item Category Format Status Notes
1000170798 Reference Thesis Available

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