Customer churn prediction in telecommunication industry using artificial neural network model

As the market becomes gradually more saturated and competition is fierce among the telecomunication companies, keeping and retaining existing customers become a priority to service providers. Customer retention program is one of the main strategies adopted in order to keep customers loyal to their p...

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Bibliographic Details
Main Author: Mohammad Ridwan Ismail (Author)
Corporate Author: Universiti Sultan Zainal Abidin . Faculty of Informatics and Computing
Format: Thesis Book
Language:English
Subjects:

Tembila UniSZA Thesis Collection

Holdings details from Tembila UniSZA Thesis Collection
Call Number: HE7631 M64 2015
Accession Item Category Format Status Notes
1000165542 Reference Thesis Available