Crucial confrontations [ tools for resolving broken promises, violated expectations, and bad behavior
| Main Author: | |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York :
McGraw Hill ,
2005
|
| Subjects: | |
| Online Access: | McGraw Hill |
| Physical Description: | 1 online resource : ill. |
|---|---|
| Bibliography: | Includes bibliographical references and index |
| ISBN: | 0071446524 0071457232 (e-book) 0071829318 0071830596 9780071457231 (e-book) 9780071829311 9780071830591 |