The New Gold Standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
New York
McGraw Hill
2008
|
| Subjects: | |
| Online Access: | McGraw Hill |
| Physical Description: | 1 online resource ill. |
|---|---|
| ISBN: | 0071548335 0071641637 (e-book) 9780071641630 (e-book) |