The New Gold Standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

The New Gold Standard 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

Bibliographic Details
Main Authors: Michelli, Joseph A. 1960- (Author), Voerman, Ed (Author)
Format: Book
Language:English
Published: New York McGraw Hill 2008
Subjects:
Corporate culture
International business enterprises > Management
Leadership
Organizational culture
Total quality management
Online Access:McGraw Hill

Internet

McGraw Hill

Badak Internet Collection

Holdings details from Badak Internet Collection
Call Number: HD57 7 M53 2008
Accession Item Category Format Status Notes
1000163334 Electronic Resource Electronic Book Available

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