IM and SMS reference services for libraries
| Main Authors: | , |
|---|---|
| Format: | Book |
| Language: | English |
| Published: |
London :
Facet Publishing ,
c2012
|
| Series: | The tech set
19 |
| Subjects: |
Table of Contents:
- 1. Introduction
- 2. Types of solutions available
- 3. Planning
- 4. Social mechanics
- 5. Implementation
- 6. Marketing
- 7. Best practices
- 8. Metrics
- 9. Developing Trends