Foodservice organizations : a managerial and systems approach

Bibliographic Details
Main Author: Gregoire, Mary B. (Author)
Format: Book
Language:English
Published: Boston, Massachusetts : Pearson , c2013
Edition:8th ed
Subjects:
Table of Contents:
  • 1. Systems approach to a foodservice organization
  • 2. Managing quality
  • 3. The menu
  • 4. Food product flow and kitchen design
  • 5. Procurement
  • 6. Food production
  • 7. Distribution and service
  • 8. Safety, sanitation, and maintenance
  • 9. Management principles
  • 10. Leadership and organizational change
  • 11. Decision making, communication, and balance
  • 12. Management of human resources
  • 13. Management of financial resources
  • 14. Marketing foodservice
  • 15. Meals, satisfaction, and accountability