Human relations in organizations : applications and skill building
Suitable for instructors who want to incorporate activities and exercises into the classroom, and benefits students who want to understand concepts as well as apply and develop skills that they can use in their daily and professional lives, this title provides an understanding of human relations/org...
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| Format: | Book |
| Language: | English |
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New York :
McGraw-Hill/Irwin ,
c2013
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| Edition: | 9th ed |
| Subjects: |
Table of Contents:
- 1. Understanding behavior, human relations, and performance
- 2. Personality, stress, learning, and perception
- 3. Attitudes, self-concept, values, and ethics
- 4. Time and career management
- 5. Communication, emotions, and criticism
- 6. Dealing with conflict
- 7. Leading and trust
- 8: Motivating performance
- 9. Ethical power, politics and etiquette
- 10. Networking and negotiating
- 11. Team dynamics, creativity, problem solving, and decision making
- 12. Organizational change and culture
- 13. Valuing diversity globally