APA (7th ed.) Citation

Harvard Business Review Press. (2011). Harvard business review on increasing customer loyalty. Harvard Business Review Press.

Chicago Style (17th ed.) Citation

Harvard Business Review Press. Harvard Business Review on Increasing Customer Loyalty. Boston, Massachusetts: Harvard Business Review Press, 2011.

MLA (9th ed.) Citation

Harvard Business Review Press. Harvard Business Review on Increasing Customer Loyalty. Harvard Business Review Press, 2011.

Warning: These citations may not always be 100% accurate.