E-marketing : theory and application

"A mix of academic rigor and practical application combining a strong theoretical framework from the academic peer reviewed literature with contemporary developments in internet technology, and their application to the e-marketing environment. Topics include consumer behavior, value creation, m...

Full description

Bibliographic Details
Main Authors: Dann, Stephen , 1973- (Author), Dann, Susan J. (Author)
Format: Book
Language:English
Published: Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan , c2011
Subjects:
Online Access:Cover image
Table of Contents:
  • 1. Introduction to e-marketing
  • 2. Foundations of e-marketing
  • 3. E-marketing strategies
  • 4. E-marketing planning
  • 5. Online consumer behavior
  • 6. Creation, delivery and exchange of value offerings
  • 7. Branding and promotion
  • 8. Services and relationship marketing
  • 9. Community and networks
  • 10. Implementation
  • 11. Applications of e-marketing
  • 12. Social media
  • 13. M-commerce
  • 14. Beyond the web
  • 15. Social impact