Buying styles [electronic resource] : simple lessons in selling the way your customer buys

Presents a fictional situation in which a salesperson has just lost a major sale... and decides to find out why. This book contains tips, checklists, and on-the-go references, that unveils insights for successfully selling to anyone.

Bibliographic Details
Main Author: Wilkinson, Michael , 1957- (Author)
Format: Book
Language:English
Published: New York : American Management Association , c2009
Subjects:
Online Access:NetLibrary
Table of Contents:
  • 1. Looking for solutions
  • 2. Identifying the behaviors we hate from customers
  • 3. Recognizing the four basic buying styles
  • 4. Selling to your boss
  • 5. Identifying the buying styles of others
  • 6. Comparing selling styles and buying styles
  • 7. Tailoring your sales approach to your customer's buying style
  • 8. Recognizing style clashes
  • 9. Planning your next steps
  • 10. One year later