101 activities for delivering knock your socks off service [electronic resource]

101 activities for delivering knock your socks off service [electronic resource]

Bibliographic Details
Main Authors: Thomas, Ann 1951- (Author), Applegate, Jill (Author)
Corporate Author: Performance Research Associates
Format: Book
Language:English
Published: New York American Management Association c2009
Subjects:
Customer relations > Management
Customer services
Online Access:NetLibrary

Internet

NetLibrary

Badak Internet Collection

Holdings details from Badak Internet Collection
Call Number: HF5415 5 T477 2009
Accession Item Category Format Status Notes
1000136640 OPEN SHELF (30 DAYS) Electronic Resource Available

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