Sales management : concepts and cases

Bibliographic Details
Main Authors: Cron, William L. (Author), Dalrymple, Douglas J. (Author), DeCarlo, Thomas E. (Author)
Format: Book
Language:English
Published: Hoboken, NJ : John Wiley and Sons , c2010
Edition:10th ed
Subjects:
Table of Contents:
  • 1. Introduction to sales management
  • 2. Sales force's strategic role
  • 3. Territory management
  • 4. Account management
  • 5. The sales presentation
  • 6. Sales force structure
  • 7. Salesperson recruiting and selection
  • 8. Sales force development
  • 9. Leading a sales force
  • 10. Ethics in sales management
  • 11. Sales force motivation
  • 12. Compensating the sales force
  • 13. Salesperson performance evaluation