Connor the ISO 9001: 2000 road movie leadership skills for customer satisfaction

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Connor the ISO 9001: 2000 road movie leadership skills for customer satisfaction

Bibliographic Details
Main Authors:	Bertsos, Nick (Author), Davis, G. Scott (Author), Ferguson, Murray (Author), Smith, Jacqueline (Author)
Corporate Author:	Nicholas & Smith
Format:	Video
Language:	English
Published:	Sydney Nicholas and Smith 2003
Subjects:	Consumer satisfaction Customer relations Customer services > Standards > Australia

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