Connor [ the ISO 9001: 2000 road movie leadership skills for customer satisfaction

Meet Connor. At Far East Trading, an international company, Connor is the logistics and warehouse manager. He gets things done and he works to process. He is a competent manager. However, when it comes to customer satisfaction, he just doesn't get it. He lacks knowledge and leadership skills.Th...

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Bibliographic Details
Main Authors: Bertsos, Nick (Author), Davis, G. Scott (Author), Ferguson, Murray (Author), Smith, Jacqueline (Author)
Corporate Author: Nicholas & Smith
Format: Video
Language:English
Published: Sydney : Nicholas and Smith , 2003
Subjects:

Badak Multimedia Sorting

Holdings details from Badak Multimedia Sorting
Call Number: HD57 7 B47 2003
Accession Item Category Format Status Notes
1000120800 Close Access CD-ROM Sorting
1000120801 Close Access Digital Video Disc Sorting