Service management and marketing customer management in service competition

Bibliographic Details
Main Author: Gronroos, Christian 1947- (Author)
Format: Book
Published: Chichester, West Sussex, England ; Hoboken, NJ J. Wiley & Sons c2007
Edition:3rd ed
Subjects:
Online Access:Table of contents only

Internet

Table of contents only

Badak General Collection

Holdings details from Badak General Collection
Call Number: HD9980 5 G776 2007
Accession Item Category Format Status Notes
1000112703 OPEN SHELF (30 DAYS) Book Available