Listening to the voice of the customer 16 steps to a successful customer satisfaction measurement program
| Main Author: | |
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| Format: | Book |
| Published: |
New York, N.Y.
The Customer Service Group
c1997
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| Subjects: |
Badak General Collection
| Call Number: |
HF5415 335 A57 1997 |
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| Accession | Item Category | Format | Status | Notes |
|---|
| 1000083966 | OPEN SHELF (30 DAYS) | Book | Available |