Service management operations, strategy and information technology

Bibliographic Details
Main Authors: Fitzsimmons, James A. (Author), Fitzsimmons, Mona J. (Author)
Format: Book
Published: Boston, MA McGraw-Hill c2001
Edition:3rd ed
Subjects:

Badak General Collection

Holdings details from Badak General Collection
Call Number: HD9980 5 F549 2001 KIT
Accession Item Category Format Status Notes
1000083549 OPEN SHELF (30 DAYS) Book Available
1000083606 OPEN SHELF (30 DAYS) Book Available

Badak Multimedia Sorting

Holdings details from Badak Multimedia Sorting
Call Number: HD9980 5 F549 2001 KIT
Accession Item Category Format Status Notes
1000083550 Close Access CD-ROM Sorting
1000083607 Close Access CD-ROM Sorting