Total quality service how organizations use it to create a competitive advantage

Total quality service how organizations use it to create a competitive advantage

Bibliographic Details
Main Author: Brown, Stanley A. 1946- (Author)
Format: Book
Published: Scarborough, Ont. Prentice Hall Canada 1992
Subjects:
Competition > Case studies
Customer services > Case studies
Service industries > Quality control
Total quality management > Case studies

Badak General Collection

Holdings details from Badak General Collection
Call Number: HF5415 5 B774 1992
Accession Item Category Format Status Notes
1000015436 OPEN SHELF (30 DAYS) Book Available

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