Service management and marketing : managing the moments of truth in service competition
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Lexington
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| Subjects: |
Badak General Collection
| Call Number: |
HD9980 5 G776 1990 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000012092 | OPEN SHELF (30 DAYS) | Book | Available |