Service management and marketing managing the moments of truth in service competition
| Main Author: | |
|---|---|
| Format: | Book |
| Published: |
Lexington
|
| Subjects: |
Badak General Collection
| Call Number: |
HD9980 5 G776 1990 |
|---|
| Accession | Item Category | Format | Status | Notes |
|---|
| 1000012092 | OPEN SHELF (30 DAYS) | Book | Available |