Product plus how product + service = competitive advantage

Bibliographic Details
Main Author: Lovelock, Christopher H. (Author)
Format: Book
Published: New York McGraw-Hill c1994
Subjects:

MARC

LEADER 00000cam a2200000 7i4500
001 0000017928
008 021119n
020 |a 0070387982 
090 0 0 |a HF5415.5  |b .L68 1994 
100 0 |a Lovelock, Christopher H.  |e author 
245 0 0 |a Product plus   |b how product + service = competitive advantage   |c Christopher Lovelock 
260 2 |a New York   |b McGraw-Hill  |c c1994 
300 |a xiv, 382 p. ;  |c 24 cm. 
650 0 |a Competition 
650 0 |a Customer services 
999 |a 1000016689  |b Book  |c OPEN SHELF (30 DAYS)  |e Gong Badak Campus