Understanding the business process of reactive maintenance projects
This paper presents the analysis of the existing business process in reactive maintenance projects including the information and communication technology that supports the process. All information reported in this research is mainly primary data gathered from interviews with the parties that are inv...
| Main Authors: | , , , , |
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| Format: | Conference or Workshop Item |
| Language: | English |
| Published: |
2006
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| Subjects: | |
| Online Access: | http://eprints.utm.my/715/ http://eprints.utm.my/715/2/UNDERSTANDING_THE_BUSINESS_PROCESS%282006%29Kherun_Nita_Ali.pdf |