Integrating knowledge management in helpdesk system for IT support
| Main Author: | |
|---|---|
| Format: | Thesis |
| Published: |
2007
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| Subjects: | |
| Online Access: | http://eprints.utm.my/3408/ |
| _version_ | 1848890565926584320 |
|---|---|
| author | Shahrir, Shahrizad |
| author_facet | Shahrir, Shahrizad |
| author_sort | Shahrir, Shahrizad |
| building | UTeM Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T20:44:06Z |
| format | Thesis |
| id | utm-3408 |
| institution | Universiti Teknologi Malaysia |
| institution_category | Local University |
| last_indexed | 2025-11-15T20:44:06Z |
| publishDate | 2007 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utm-34082013-11-14T00:55:20Z http://eprints.utm.my/3408/ Integrating knowledge management in helpdesk system for IT support Shahrir, Shahrizad QA75 Electronic computers. Computer science 2007 Thesis NonPeerReviewed Shahrir, Shahrizad (2007) Integrating knowledge management in helpdesk system for IT support. Masters thesis, Universiti Teknologi Malaysia, Faculty of Computer Science and Information System. |
| spellingShingle | QA75 Electronic computers. Computer science Shahrir, Shahrizad Integrating knowledge management in helpdesk system for IT support |
| title | Integrating knowledge management in helpdesk system for IT support |
| title_full | Integrating knowledge management in helpdesk system for IT support |
| title_fullStr | Integrating knowledge management in helpdesk system for IT support |
| title_full_unstemmed | Integrating knowledge management in helpdesk system for IT support |
| title_short | Integrating knowledge management in helpdesk system for IT support |
| title_sort | integrating knowledge management in helpdesk system for it support |
| topic | QA75 Electronic computers. Computer science |
| url | http://eprints.utm.my/3408/ |