Integrating knowledge management in helpdesk system for IT support

Integrating knowledge management in helpdesk system for IT support

Bibliographic Details
Main Author: Shahrir, Shahrizad
Format: Thesis
Published: 2007
Subjects:
QA75 Electronic computers. Computer science
Online Access:http://eprints.utm.my/3408/

Internet

http://eprints.utm.my/3408/

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