Factors affecting the adoption of Islamic banking products and services in west Malaysia

To begin with, Malaysia has seen a rise in the popularity of Islamic banking over the years. Hence, this study attempts to look into the effects of awareness, religiosity, bank reputation, social influence, and perceived risk on the adoption of Islamic banking products and services in West Malaysia....

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Main Authors: Chew, Kang Yi, Wong, Eleen, Lew, Yu Suen, Ng, Yong Yi
Format: Final Year Project / Dissertation / Thesis
Published: 2024
Subjects:
Online Access:http://eprints.utar.edu.my/6892/
http://eprints.utar.edu.my/6892/1/Chew_Kang_Yi_21ABB04014.pdf
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author Chew, Kang Yi
Wong, Eleen
Lew, Yu Suen
Ng, Yong Yi
author_facet Chew, Kang Yi
Wong, Eleen
Lew, Yu Suen
Ng, Yong Yi
author_sort Chew, Kang Yi
building UTAR Institutional Repository
collection Online Access
description To begin with, Malaysia has seen a rise in the popularity of Islamic banking over the years. Hence, this study attempts to look into the effects of awareness, religiosity, bank reputation, social influence, and perceived risk on the adoption of Islamic banking products and services in West Malaysia. Not to mention, the proposed model is constructed based on several theories, including the theory of reasoned action, the theory of acceptance model, the hierarchy of effect, and the signalling theory. Besides, the problem statement, namely the low awareness, and knowledge among the general public on Islamic banking, has been discussed from both domestic and international standpoints and is supported with pertinent statistics. Moreover, a primary data collection method is adopted in the study via the distribution of Google Form to the targeted respondents who are aged 18 years old and above. A total of 429 responses were collected and the SPSS software was employed to perform the data analysis. The findings of the analysis indicate that all of the hypothesis developments are well accepted while every independent variable has a significant impact on the adoption of Islamic banking products and services. Furthermore, the research would contribute to a deeper comprehension of the usage of Islamic banking as well as enable the government, financial institutions, and other relevant authorities to support the industry’s continued growth and expansion in Malaysia. Lastly, it would also serve as a valuable resource for further research in any applicable field. Keywords: Adoption of Islamic banking products and services, Awareness, Religiosity, Bank Reputation, Social Influence, Perceived Risk
first_indexed 2025-11-15T19:44:08Z
format Final Year Project / Dissertation / Thesis
id utar-6892
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:44:08Z
publishDate 2024
recordtype eprints
repository_type Digital Repository
spelling utar-68922025-02-03T07:19:35Z Factors affecting the adoption of Islamic banking products and services in west Malaysia Chew, Kang Yi Wong, Eleen Lew, Yu Suen Ng, Yong Yi HB Economic Theory HC Economic History and Conditions To begin with, Malaysia has seen a rise in the popularity of Islamic banking over the years. Hence, this study attempts to look into the effects of awareness, religiosity, bank reputation, social influence, and perceived risk on the adoption of Islamic banking products and services in West Malaysia. Not to mention, the proposed model is constructed based on several theories, including the theory of reasoned action, the theory of acceptance model, the hierarchy of effect, and the signalling theory. Besides, the problem statement, namely the low awareness, and knowledge among the general public on Islamic banking, has been discussed from both domestic and international standpoints and is supported with pertinent statistics. Moreover, a primary data collection method is adopted in the study via the distribution of Google Form to the targeted respondents who are aged 18 years old and above. A total of 429 responses were collected and the SPSS software was employed to perform the data analysis. The findings of the analysis indicate that all of the hypothesis developments are well accepted while every independent variable has a significant impact on the adoption of Islamic banking products and services. Furthermore, the research would contribute to a deeper comprehension of the usage of Islamic banking as well as enable the government, financial institutions, and other relevant authorities to support the industry’s continued growth and expansion in Malaysia. Lastly, it would also serve as a valuable resource for further research in any applicable field. Keywords: Adoption of Islamic banking products and services, Awareness, Religiosity, Bank Reputation, Social Influence, Perceived Risk 2024-06 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/6892/1/Chew_Kang_Yi_21ABB04014.pdf Chew, Kang Yi and Wong, Eleen and Lew, Yu Suen and Ng, Yong Yi (2024) Factors affecting the adoption of Islamic banking products and services in west Malaysia. Final Year Project, UTAR. http://eprints.utar.edu.my/6892/
spellingShingle HB Economic Theory
HC Economic History and Conditions
Chew, Kang Yi
Wong, Eleen
Lew, Yu Suen
Ng, Yong Yi
Factors affecting the adoption of Islamic banking products and services in west Malaysia
title Factors affecting the adoption of Islamic banking products and services in west Malaysia
title_full Factors affecting the adoption of Islamic banking products and services in west Malaysia
title_fullStr Factors affecting the adoption of Islamic banking products and services in west Malaysia
title_full_unstemmed Factors affecting the adoption of Islamic banking products and services in west Malaysia
title_short Factors affecting the adoption of Islamic banking products and services in west Malaysia
title_sort factors affecting the adoption of islamic banking products and services in west malaysia
topic HB Economic Theory
HC Economic History and Conditions
url http://eprints.utar.edu.my/6892/
http://eprints.utar.edu.my/6892/1/Chew_Kang_Yi_21ABB04014.pdf