APA (7th ed.) Citation

Gan, K. Y., Mah, P. B., Ooi, J. C., Tung, J. Y., & Wong, Z. S. (2023). The impact of crisis communication in social media on netizen behaviour: A case study of Zus coffee crisis.

Chicago Style (17th ed.) Citation

Gan, Ka Yee, Pei Bao Mah, June Chi Ooi, Jye Yi Tung, and Zhi Seng Wong. The Impact of Crisis Communication in Social Media on Netizen Behaviour: A Case Study of Zus Coffee Crisis. 2023.

MLA (9th ed.) Citation

Gan, Ka Yee, et al. The Impact of Crisis Communication in Social Media on Netizen Behaviour: A Case Study of Zus Coffee Crisis. 2023.