The factors that influence the customer satisfaction through using the facilities of electric train service (ETS) in Perak
Electric Train Service (ETS), Malaysia's high-speed rail transport, was successfully serving around 5.7 million users before the COVID-19 pandemic. It has become an integral part of Malaysian life due to the convenience and shorter travel times it offers. Despite its popularity, there have been...
| Main Authors: | , , , |
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2023
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/5765/ http://eprints.utar.edu.my/5765/1/fyp_LI_2023_CZK.pdf |