Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley

This study examines the effects of benevolent leadership towards job performance in service industry based in Klang Valley, including the mediators of worthiness of being followed, innovation and motivation a t work. Leadermember exchange (LMX) theory was applied in supporting the proposed relations...

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Main Authors: Chew, Yee Mun, Lee, Kah Win
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/5158/
http://eprints.utar.edu.my/5158/1/Final_Year_Project_%2D_Benevolent_Leadership.pdf
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author Chew, Yee Mun
Lee, Kah Win
author_facet Chew, Yee Mun
Lee, Kah Win
author_sort Chew, Yee Mun
building UTAR Institutional Repository
collection Online Access
description This study examines the effects of benevolent leadership towards job performance in service industry based in Klang Valley, including the mediators of worthiness of being followed, innovation and motivation a t work. Leadermember exchange (LMX) theory was applied in supporting the proposed relationship. A total of 304 responses from service industry based in Klang Valley were collected via questionnaire survey. SPSS was employed to analyze the data to test the ten (10) hypotheses in this study. The empirical results show that there are partial mediation effects of WBF, innovation and MAW between BL and JP. The implications of the study are expected to encourage managers to deliver holistic concerns to their sub ordinates in service sector and strengthen employment relationship and impart solutions for the job burnt out issues. xvi
first_indexed 2025-11-15T19:36:59Z
format Final Year Project / Dissertation / Thesis
id utar-5158
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:36:59Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-51582023-02-10T06:04:27Z Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley Chew, Yee Mun Lee, Kah Win HD28 Management. Industrial Management This study examines the effects of benevolent leadership towards job performance in service industry based in Klang Valley, including the mediators of worthiness of being followed, innovation and motivation a t work. Leadermember exchange (LMX) theory was applied in supporting the proposed relationship. A total of 304 responses from service industry based in Klang Valley were collected via questionnaire survey. SPSS was employed to analyze the data to test the ten (10) hypotheses in this study. The empirical results show that there are partial mediation effects of WBF, innovation and MAW between BL and JP. The implications of the study are expected to encourage managers to deliver holistic concerns to their sub ordinates in service sector and strengthen employment relationship and impart solutions for the job burnt out issues. xvi 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5158/1/Final_Year_Project_%2D_Benevolent_Leadership.pdf Chew, Yee Mun and Lee, Kah Win (2019) Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley. Final Year Project, UTAR. http://eprints.utar.edu.my/5158/
spellingShingle HD28 Management. Industrial Management
Chew, Yee Mun
Lee, Kah Win
Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title_full Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title_fullStr Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title_full_unstemmed Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title_short Be kind to your employees: Effects of benevolent leadership on job performance. A study of mediators in Klang valley
title_sort be kind to your employees: effects of benevolent leadership on job performance. a study of mediators in klang valley
topic HD28 Management. Industrial Management
url http://eprints.utar.edu.my/5158/
http://eprints.utar.edu.my/5158/1/Final_Year_Project_%2D_Benevolent_Leadership.pdf