Determinants of consumers’ choice of online merchant

This research will study about the factors influencing the consumers’ choice of online merchants. Price, sales volume, stickiness to the website, website quality, order fulfilment, reputation and trust, ratings and reviews will influence the choice of online merchants. The study will also shows whic...

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Main Authors: Lim, Bee Khim, Vooi, Wen Yan
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/5144/
http://eprints.utar.edu.my/5144/1/lim1605279vooi1503665.pdf
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author Lim, Bee Khim
Vooi, Wen Yan
author_facet Lim, Bee Khim
Vooi, Wen Yan
author_sort Lim, Bee Khim
building UTAR Institutional Repository
collection Online Access
description This research will study about the factors influencing the consumers’ choice of online merchants. Price, sales volume, stickiness to the website, website quality, order fulfilment, reputation and trust, ratings and reviews will influence the choice of online merchants. The study will also shows which e-commerce website is the most used by consumers and also which e-commerce website will be the most intended to use by the consumers in the future. In this study, 140 survey questionnaires was distributed to the respondents in the form of paper and also through online. Convenience and judgement sampling had been used in this research. The Cronbach’s Alpha Reliability test will also conducted in this research. Moreover, the findings, implication and also the limitation of study are discussed in the chapter 5.
first_indexed 2025-11-15T19:36:55Z
format Final Year Project / Dissertation / Thesis
id utar-5144
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:36:55Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-51442023-02-24T12:01:50Z Determinants of consumers’ choice of online merchant Lim, Bee Khim Vooi, Wen Yan HF Commerce This research will study about the factors influencing the consumers’ choice of online merchants. Price, sales volume, stickiness to the website, website quality, order fulfilment, reputation and trust, ratings and reviews will influence the choice of online merchants. The study will also shows which e-commerce website is the most used by consumers and also which e-commerce website will be the most intended to use by the consumers in the future. In this study, 140 survey questionnaires was distributed to the respondents in the form of paper and also through online. Convenience and judgement sampling had been used in this research. The Cronbach’s Alpha Reliability test will also conducted in this research. Moreover, the findings, implication and also the limitation of study are discussed in the chapter 5. 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5144/1/lim1605279vooi1503665.pdf Lim, Bee Khim and Vooi, Wen Yan (2019) Determinants of consumers’ choice of online merchant. Final Year Project, UTAR. http://eprints.utar.edu.my/5144/
spellingShingle HF Commerce
Lim, Bee Khim
Vooi, Wen Yan
Determinants of consumers’ choice of online merchant
title Determinants of consumers’ choice of online merchant
title_full Determinants of consumers’ choice of online merchant
title_fullStr Determinants of consumers’ choice of online merchant
title_full_unstemmed Determinants of consumers’ choice of online merchant
title_short Determinants of consumers’ choice of online merchant
title_sort determinants of consumers’ choice of online merchant
topic HF Commerce
url http://eprints.utar.edu.my/5144/
http://eprints.utar.edu.my/5144/1/lim1605279vooi1503665.pdf