Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework

E-hailing, which is also known as ride-hailing or ride-sourcing, has been on the rise across the globe. However, it is known as a disruptive innovation as unregulated services have triggered major disruptions and led to certain setbacks in the transportation industry. It has been blamed for the rise...

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Main Author: Chee, Dorothea Ke Jing
Format: Final Year Project / Dissertation / Thesis
Published: 2019
Subjects:
Online Access:http://eprints.utar.edu.my/5048/
http://eprints.utar.edu.my/5048/1/Dorothea_Chee_Ke_Jing_%2D_Final_Year_Project_(Finalize).pdf
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author Chee, Dorothea Ke Jing
author_facet Chee, Dorothea Ke Jing
author_sort Chee, Dorothea Ke Jing
building UTAR Institutional Repository
collection Online Access
description E-hailing, which is also known as ride-hailing or ride-sourcing, has been on the rise across the globe. However, it is known as a disruptive innovation as unregulated services have triggered major disruptions and led to certain setbacks in the transportation industry. It has been blamed for the rise in privacy and safety issues, unfair business competition and a decline in demand in the traditional taxi industry. In response to these issues, certain countries have started to regulate the e-hailing industry. The objective of this study is to identify, analyze and contrast on the form and enforcement of Malaysian-Indonesian's e-hailing regulation framework by using qualitative-comparative research. In this study, literature have been gathered from credible online sources. Based on the results of the study, there are commonalities and differences between the Malaysian and Indonesian's e-hailing regulation framework. For instance, both countries do have similar form and enforcement of regulations and policies in regulating the e-hailing industry, and the major difference would be on the data protection law. Furthermore, implications of the study have been discussed based on two aspects such as policy makers and individuals. For instance, just as the saying goes, “innovation outpaces regulation”. The current state of the e-hailing industry is underregulated rather than unregulated. Policy makers should seek to improve existing regulation framework rather than starting new regulations from ground up to minimize the risk of overregulation that might eventually diminish the industry.
first_indexed 2025-11-15T19:36:31Z
format Final Year Project / Dissertation / Thesis
id utar-5048
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:36:31Z
publishDate 2019
recordtype eprints
repository_type Digital Repository
spelling utar-50482023-02-28T17:22:41Z Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework Chee, Dorothea Ke Jing HD Industries. Land use. Labor HF Commerce E-hailing, which is also known as ride-hailing or ride-sourcing, has been on the rise across the globe. However, it is known as a disruptive innovation as unregulated services have triggered major disruptions and led to certain setbacks in the transportation industry. It has been blamed for the rise in privacy and safety issues, unfair business competition and a decline in demand in the traditional taxi industry. In response to these issues, certain countries have started to regulate the e-hailing industry. The objective of this study is to identify, analyze and contrast on the form and enforcement of Malaysian-Indonesian's e-hailing regulation framework by using qualitative-comparative research. In this study, literature have been gathered from credible online sources. Based on the results of the study, there are commonalities and differences between the Malaysian and Indonesian's e-hailing regulation framework. For instance, both countries do have similar form and enforcement of regulations and policies in regulating the e-hailing industry, and the major difference would be on the data protection law. Furthermore, implications of the study have been discussed based on two aspects such as policy makers and individuals. For instance, just as the saying goes, “innovation outpaces regulation”. The current state of the e-hailing industry is underregulated rather than unregulated. Policy makers should seek to improve existing regulation framework rather than starting new regulations from ground up to minimize the risk of overregulation that might eventually diminish the industry. 2019 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/5048/1/Dorothea_Chee_Ke_Jing_%2D_Final_Year_Project_(Finalize).pdf Chee, Dorothea Ke Jing (2019) Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework. Final Year Project, UTAR. http://eprints.utar.edu.my/5048/
spellingShingle HD Industries. Land use. Labor
HF Commerce
Chee, Dorothea Ke Jing
Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title_full Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title_fullStr Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title_full_unstemmed Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title_short Regulation matters: A comparison of Malaysian-Indonesian's e-hailing regulation framework
title_sort regulation matters: a comparison of malaysian-indonesian's e-hailing regulation framework
topic HD Industries. Land use. Labor
HF Commerce
url http://eprints.utar.edu.my/5048/
http://eprints.utar.edu.my/5048/1/Dorothea_Chee_Ke_Jing_%2D_Final_Year_Project_(Finalize).pdf