Residents’ satisfaction on property management service in public rental housing: a study of Chongqing, China
Based on the theory of property service quality and customer satisfaction theory, focusing on the actual problems between the insured public housing and property management services, this paper uses the SERVQUAL model based on the actual situation of Chongqing where public housing is located, and es...
| Main Author: | Tang, Haoling |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2022
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/4888/ http://eprints.utar.edu.my/4888/1/21UKM06116_TANG_HAOLING.pdf |
Similar Items
Property management service s’ effects on resident’s satisfaction with condominiumin Sungai Long
by: Chai, Ten Yee
Published: (2023)
by: Chai, Ten Yee
Published: (2023)
Service Quality ad Property Owner Satisfaction in Building Management for Private Residence Property
by: Woon, Siew Lim
Published: (2016)
by: Woon, Siew Lim
Published: (2016)
Confirmatory factoral validity of public housing satisfaction constructs
by: Kasim, Rozilah, et al.
Published: (2017)
by: Kasim, Rozilah, et al.
Published: (2017)
An Assessment Of Occupants’ Satisfaction On The Property Management Service Quality: A Study On Mixeduse Building
by: Tum, Choo Yoong
Published: (2022)
by: Tum, Choo Yoong
Published: (2022)
The residential satisfaction of the low-cost housing in The New Second-Tier City of Jiangsu Province, China / Xi Wenjia
by: Xi, Wenjia
Published: (2018)
by: Xi, Wenjia
Published: (2018)
Non-resident rental housing application / Nurul Afiqah Ayob
by: Ayob, Nurul Afiqah
Published: (2019)
by: Ayob, Nurul Afiqah
Published: (2019)
Housing satisfaction in medium- and high-cost housing: the case of Greater Kuala Lumpur, Malaysia
by: Tan, Teck-Hong *
Published: (2012)
by: Tan, Teck-Hong *
Published: (2012)
Customer satisfaction in hotel service industry at Kuching area
by: Rani, Kalemuthu.
Published: (2004)
by: Rani, Kalemuthu.
Published: (2004)
Promoting public transport by improving its service quality
by: Noorazila, Asman
Published: (2014)
by: Noorazila, Asman
Published: (2014)
The impact of generation Z intent to purchase housing property in Klang valley
by: Teoh, Kee Keat
Published: (2022)
by: Teoh, Kee Keat
Published: (2022)
Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
by: H’ng, Chun Siang, et al.
Published: (2018)
by: H’ng, Chun Siang, et al.
Published: (2018)
IT Service Desks: Management & Standards
by: Asari, Nadia Shazrin
Published: (2009)
by: Asari, Nadia Shazrin
Published: (2009)
Building loyalty through satisfaction: Costa coffee self service vending machine
by: Lim, Zhi Qian
Published: (2023)
by: Lim, Zhi Qian
Published: (2023)
An Empirical View on Ethical Values and Moralism of Public Bus Service in Kuantan
by: Diyana, Kamarudin, et al.
Published: (2019)
by: Diyana, Kamarudin, et al.
Published: (2019)
Determinants of housing satisfaction in Klang Valley, Malaysia
by: Tan, Teck-Hong *
Published: (2011)
by: Tan, Teck-Hong *
Published: (2011)
A framework of facilities management service user indicators through user experience to achieve service excellence in waste management services in Malaysian local governments
by: Umar, Mohammed Akilu
Published: (2018)
by: Umar, Mohammed Akilu
Published: (2018)
Living beside a hospital: Attitude of local residents staying in close proximity to hospitals
by: Ng, Zhen Yu
Published: (2022)
by: Ng, Zhen Yu
Published: (2022)
Housing Affordability and Property Overhang: A Study on B40 and M40 Homebuyers’ Decision
by: Tan, Soon Meng
Published: (2021)
by: Tan, Soon Meng
Published: (2021)
Housing the masses : financial burden of a house buyer / Jamilah bt. Din
by: Din, Jamilah
Published: (1997)
by: Din, Jamilah
Published: (1997)
The level of service quality for the public transport : a study of Rapid Kuantan in Kuantan routes
by: Muhammad Firdaus, Ismail
Published: (2013)
by: Muhammad Firdaus, Ismail
Published: (2013)
A study on service quality in relations towards customer satisfaction among express bus customer in Kuantan /
by: Nor Fillianie, Aziz
Published: (2013)
by: Nor Fillianie, Aziz
Published: (2013)
Relationships Among Internal Corporate Social Responsibilit Y ,Job Satisfaction And Turnover Intention In The Service Industry
by: Tan, Ying
Published: (2022)
by: Tan, Ying
Published: (2022)
Housing demand prediction in Selangor
by: Mohamad Rawan, Nurfilzah
Published: (2018)
by: Mohamad Rawan, Nurfilzah
Published: (2018)
The impact of product quality, service quality, price and location on satisfaction and behavioural intentions in housing industry:the moderating role of delivery systems / Aziam Mustafa
by: Mustafa, Aziam
Published: (2015)
by: Mustafa, Aziam
Published: (2015)
A study on public transport quality of service from user of view (casestudy: Kota Kinabalu)
by: Muhammad Ismail, Jaafar
Published: (2014)
by: Muhammad Ismail, Jaafar
Published: (2014)
A study of effectiveness of project management consultancy (PMC) services
by: Nazira, Mahmud
Published: (2009)
by: Nazira, Mahmud
Published: (2009)
The Effect of Total Quality Management (TQM) And Work-Life Balance towards Job Satisfaction
by: Kua, Ching Yi
Published: (2016)
by: Kua, Ching Yi
Published: (2016)
Work status congruence, work-related attitudes, and satisfaction with worklife balance of services employees in Malaysia / Muhamad Khalil Bin Omar
by: Omar, Muhamad Khalil
Published: (2014)
by: Omar, Muhamad Khalil
Published: (2014)
Exploring the Role of Project Governance and Stakeholder Management in Public Sector Infrastructure Projects
by: Ishak, Ismail, et al.
Published: (2018)
by: Ishak, Ismail, et al.
Published: (2018)
Critical Success Factors – a study of Project Management techniques using Pinto’s Model in the Malaysia housing construction companies perspective
by: Eng, Swee Huat
Published: (2014)
by: Eng, Swee Huat
Published: (2014)
Quality of work life orientation : antecedents and effects on organizational commitment in the Malaysian public service / Rosslina binti Ahmad Mokhtar
by: Rosslina, Ahmad Mokhtar
Published: (2011)
by: Rosslina, Ahmad Mokhtar
Published: (2011)
Lean management implementation in Malaysian public sectors: Critical success factors and performance implications
by: Zarifa Amira, Zulkeflee, et al.
Published: (2023)
by: Zarifa Amira, Zulkeflee, et al.
Published: (2023)
Startup of an engineering services company : managing the first year / Arrifian bin Harmain
by: Harmain, Arrifian
Published: (1996)
by: Harmain, Arrifian
Published: (1996)
Housing industry : problems and prospects / Lim Hoong Jun.
by: Lim, Hoong Jun
Published: (2001)
by: Lim, Hoong Jun
Published: (2001)
In-house green knowledge practice for hospital building maintenance
by: Mohammad Affendy, Omardin, et al.
Published: (2017)
by: Mohammad Affendy, Omardin, et al.
Published: (2017)
Factors Influencing Local Opposition Towards Housing Development
by: Kheng, Sok Yee
Published: (2021)
by: Kheng, Sok Yee
Published: (2021)
Assessment on factors of buying or renting a house among youths
by: Siew, Voon Ching
Published: (2022)
by: Siew, Voon Ching
Published: (2022)
A comparative study of hospital patients' satisfaction in China and Malaysia
by: He, YuanHanQing
Published: (2023)
by: He, YuanHanQing
Published: (2023)
Locational, neighborhood, structural and socio-cultural attributes of housing in homeownership decisions
by: Tan, Teck-Hong *
Published: (2012)
by: Tan, Teck-Hong *
Published: (2012)
Factors affecting house purchase decision of middle class income in Kuantan
by: Norhisyam , Awang
Published: (2015)
by: Norhisyam , Awang
Published: (2015)
Similar Items
-
Property management service s’ effects on resident’s satisfaction with condominiumin Sungai Long
by: Chai, Ten Yee
Published: (2023) -
Service Quality ad Property Owner Satisfaction in Building Management for Private Residence Property
by: Woon, Siew Lim
Published: (2016) -
Confirmatory factoral validity of public housing satisfaction constructs
by: Kasim, Rozilah, et al.
Published: (2017) -
An Assessment Of Occupants’ Satisfaction On The Property Management Service Quality: A Study On Mixeduse Building
by: Tum, Choo Yoong
Published: (2022) -
The residential satisfaction of the low-cost housing in The New Second-Tier City of Jiangsu Province, China / Xi Wenjia
by: Xi, Wenjia
Published: (2018)