Residents’ satisfaction on property management service in public rental housing: a study of Chongqing, China
Based on the theory of property service quality and customer satisfaction theory, focusing on the actual problems between the insured public housing and property management services, this paper uses the SERVQUAL model based on the actual situation of Chongqing where public housing is located, and es...
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| Format: | Final Year Project / Dissertation / Thesis |
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2022
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| Online Access: | http://eprints.utar.edu.my/4888/ http://eprints.utar.edu.my/4888/1/21UKM06116_TANG_HAOLING.pdf |