Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry

The purpose of conducting this research is to study the factors that affect employees’ turnover intention at the hospitality industry in Malaysia. The factors that may have an impact towards the employees’ turnover intention included perceived risk, job stress, job insecurity and compensation. The r...

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Main Authors: Ang, Yi, Choong, Jhiat Yhi, Lee, Chin Cai, Lim, Kai Wen
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/4824/
http://eprints.utar.edu.my/4824/1/fyp_BA_2022_CJY.pdf
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author Ang, Yi
Choong, Jhiat Yhi
Lee, Chin Cai
Lim, Kai Wen
author_facet Ang, Yi
Choong, Jhiat Yhi
Lee, Chin Cai
Lim, Kai Wen
author_sort Ang, Yi
building UTAR Institutional Repository
collection Online Access
description The purpose of conducting this research is to study the factors that affect employees’ turnover intention at the hospitality industry in Malaysia. The factors that may have an impact towards the employees’ turnover intention included perceived risk, job stress, job insecurity and compensation. The research was carried out by distributing questionnaires online by using Google form and physically to the respondents from the targeted locations which involves Perak, Pahang, Selangor and Johor. In this research, we have successfully collected a total of 388 responses from the respondents. The data collected from the survey will be processed and analysed by adopting Statistical Package for the Social Sciences (SPSS) version 28 to conduct the pilot study and full study. Moreover, our research also used Multiple Regression Analysis to test the significant relationship between the independent variables (perceived risk, job stress, job insecurity and compensation) and dependent variables (turnover intention). In this research, there are only 2 independent variables (perceived risk and job stress) that are found to be having a significant impact towards the dependent variable (turnover intention). Thus, the detailed results of the research will be further explained in the chapters below.
first_indexed 2025-11-15T19:35:33Z
format Final Year Project / Dissertation / Thesis
id utar-4824
institution Universiti Tunku Abdul Rahman
institution_category Local University
last_indexed 2025-11-15T19:35:33Z
publishDate 2022
recordtype eprints
repository_type Digital Repository
spelling utar-48242022-12-27T08:58:48Z Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry Ang, Yi Choong, Jhiat Yhi Lee, Chin Cai Lim, Kai Wen HB Economic Theory HD28 Management. Industrial Management The purpose of conducting this research is to study the factors that affect employees’ turnover intention at the hospitality industry in Malaysia. The factors that may have an impact towards the employees’ turnover intention included perceived risk, job stress, job insecurity and compensation. The research was carried out by distributing questionnaires online by using Google form and physically to the respondents from the targeted locations which involves Perak, Pahang, Selangor and Johor. In this research, we have successfully collected a total of 388 responses from the respondents. The data collected from the survey will be processed and analysed by adopting Statistical Package for the Social Sciences (SPSS) version 28 to conduct the pilot study and full study. Moreover, our research also used Multiple Regression Analysis to test the significant relationship between the independent variables (perceived risk, job stress, job insecurity and compensation) and dependent variables (turnover intention). In this research, there are only 2 independent variables (perceived risk and job stress) that are found to be having a significant impact towards the dependent variable (turnover intention). Thus, the detailed results of the research will be further explained in the chapters below. 2022-01 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/4824/1/fyp_BA_2022_CJY.pdf Ang, Yi and Choong, Jhiat Yhi and Lee, Chin Cai and Lim, Kai Wen (2022) Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry. Final Year Project, UTAR. http://eprints.utar.edu.my/4824/
spellingShingle HB Economic Theory
HD28 Management. Industrial Management
Ang, Yi
Choong, Jhiat Yhi
Lee, Chin Cai
Lim, Kai Wen
Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title_full Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title_fullStr Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title_full_unstemmed Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title_short Post covid-19 era: the turnover intention of employees in Malaysia’s hospitality industry
title_sort post covid-19 era: the turnover intention of employees in malaysia’s hospitality industry
topic HB Economic Theory
HD28 Management. Industrial Management
url http://eprints.utar.edu.my/4824/
http://eprints.utar.edu.my/4824/1/fyp_BA_2022_CJY.pdf