Factors affecting customer loyalty of online delivery services

The objective of this research is to explore factors affecting customer loyalty of online delivery services. In addition, this is an exploratory study to examine whether the independent variables price quality, service quality, food quality, privacy and security and information quality, which are th...

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Bibliographic Details
Main Authors: Teoh, Kok Wey, Tan, Yu Tong, Lee, Rong Sheng, Low, Natasha Khamay, Yap, Guan San
Format: Final Year Project / Dissertation / Thesis
Published: 2022
Subjects:
Online Access:http://eprints.utar.edu.my/4821/
http://eprints.utar.edu.my/4821/1/fyp_BA_2022_TKW.pdf