Determinants of passengers’ satisfaction on urban rail transit in Cheras, Petaling Jaya and Subang Jaya, Malaysia.
This study aimed at examining the determinants of passenger’s satisfaction with the using of five different aspects. There are five independent variables, included the service quality of urban rail transit, facilities that urban rail transit have, Safeness, diversities and psychological profile. Whi...
| Main Authors: | , , , |
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| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2020
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/3986/ http://eprints.utar.edu.my/3986/1/fyp_FE_2020_CJF_%2D_1606076.pdf |