Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

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Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

Bibliographic Details
Main Authors:	H’ng, Chun Siang, Khor, Kok Tiang, Tan, Jih Yuan, Yap, Gah Yee
Format:	Final Year Project / Dissertation / Thesis
Published:	2018
Subjects:	HD Industries. Land use. Labor
Online Access:	http://eprints.utar.edu.my/3103/ http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf

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