Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
| Main Authors: | , , , |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2018
|
| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/3103/ http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf |