Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective
| Main Authors: | , , , |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2018
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/3103/ http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf |
| _version_ | 1848885824756645888 |
|---|---|
| author | H’ng, Chun Siang Khor, Kok Tiang Tan, Jih Yuan Yap, Gah Yee |
| author_facet | H’ng, Chun Siang Khor, Kok Tiang Tan, Jih Yuan Yap, Gah Yee |
| author_sort | H’ng, Chun Siang |
| building | UTAR Institutional Repository |
| collection | Online Access |
| first_indexed | 2025-11-15T19:28:44Z |
| format | Final Year Project / Dissertation / Thesis |
| id | utar-3103 |
| institution | Universiti Tunku Abdul Rahman |
| institution_category | Local University |
| last_indexed | 2025-11-15T19:28:44Z |
| publishDate | 2018 |
| recordtype | eprints |
| repository_type | Digital Repository |
| spelling | utar-31032019-04-12T08:59:28Z Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective H’ng, Chun Siang Khor, Kok Tiang Tan, Jih Yuan Yap, Gah Yee HD Industries. Land use. Labor 2018-08-17 Final Year Project / Dissertation / Thesis NonPeerReviewed application/pdf http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf H’ng, Chun Siang and Khor, Kok Tiang and Tan, Jih Yuan and Yap, Gah Yee (2018) Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective. Final Year Project, UTAR. http://eprints.utar.edu.my/3103/ |
| spellingShingle | HD Industries. Land use. Labor H’ng, Chun Siang Khor, Kok Tiang Tan, Jih Yuan Yap, Gah Yee Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title | Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title_full | Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title_fullStr | Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title_full_unstemmed | Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title_short | Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective |
| title_sort | linking service climate with customer satisfaction in perak hotel industry: a study from service provider perspective |
| topic | HD Industries. Land use. Labor |
| url | http://eprints.utar.edu.my/3103/ http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf |