Linking service climate with customer satisfaction in Perak hotel industry: a study from service provider perspective

Bibliographic Details
Main Authors: H’ng, Chun Siang, Khor, Kok Tiang, Tan, Jih Yuan, Yap, Gah Yee
Format: Final Year Project / Dissertation / Thesis
Published: 2018
Subjects:
Online Access:http://eprints.utar.edu.my/3103/
http://eprints.utar.edu.my/3103/1/fyp_MK_2018_HCS.pdf
Description
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