APA (7th ed.) Citation

H’ng, C. S., Khor, K. T., Tan, J. Y., & Yap, G. Y. (2018). Linking service climate with customer satisfaction in Perak hotel industry: A study from service provider perspective.

Chicago Style (17th ed.) Citation

H’ng, Chun Siang, Kok Tiang Khor, Jih Yuan Tan, and Gah Yee Yap. Linking Service Climate with Customer Satisfaction in Perak Hotel Industry: A Study from Service Provider Perspective. 2018.

MLA (9th ed.) Citation

H’ng, Chun Siang, et al. Linking Service Climate with Customer Satisfaction in Perak Hotel Industry: A Study from Service Provider Perspective. 2018.