The relationship between service quality and customer satisfaction: An empirical study in banking industry
| Main Authors: | , , , , |
|---|---|
| Format: | Final Year Project / Dissertation / Thesis |
| Published: |
2013
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| Subjects: | |
| Online Access: | http://eprints.utar.edu.my/1040/ http://eprints.utar.edu.my/1040/1/BF%2D2013%2D1005121%2D1.pdf |