Data Mining On Retail Banking Simulation Model To Devise Productivity Improvement Strategies

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Data Mining On Retail Banking Simulation Model To Devise Productivity Improvement Strategies

Retailing banking is service-oriented business. Customers visit different branches to procure services such as transaction inquiry, process bank account, etc. The scenario is operators of various positions of a branch have to render counter services and meet certain customer service level. Cus...

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Bibliographic Details
Main Author:	Lai, Pin Siew
Format:	Monograph
Language:	English
Published:	Universiti Sains Malaysia 2019
Subjects:	T Technology TJ Mechanical engineering and machinery
Online Access:	http://eprints.usm.my/58291/ http://eprints.usm.my/58291/1/Data%20Mining%20On%20Retail%20Banking%20Simulation%20Model%20To%20Devise%20Productivity%20Improvement%20Strategies.pdf

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