Appointment-Based Queue Management System Using Geolocation Information
Queues are often seen in hospitals across Malaysia. Majority of outpatient departments (OPD) receive patients by unscheduled walk-in which results in an uncontrollable and unpredictable arrival rate. When the arrival rate exceeds the service capacity of OPD, a queue is formed. Patients are required...
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| Format: | Monograph |
| Language: | English |
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Universiti Sains Malaysia
2017
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| Online Access: | http://eprints.usm.my/53402/ http://eprints.usm.my/53402/1/Appointment-Based%20Queue%20Management%20System%20Using%20Geolocation%20Information_Tee%20Kah%20Hui_M4_2017.pdf |