Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd

Every manager has that something special that makes them most effective as a manager of people and a leader in an industry. When a manager can identify their strengths, they can use that to effectively inspire their employees, enhance their managerial performance and create a healthy working envi...

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Main Author: Kanthasamy, Abiramee
Format: Thesis
Language:English
Published: 2009
Subjects:
Online Access:http://eprints.usm.my/47454/
http://eprints.usm.my/47454/1/ABIRAMEE%20KANTHASAMY0000%20cut.pdf
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author Kanthasamy, Abiramee
author_facet Kanthasamy, Abiramee
author_sort Kanthasamy, Abiramee
building USM Institutional Repository
collection Online Access
description Every manager has that something special that makes them most effective as a manager of people and a leader in an industry. When a manager can identify their strengths, they can use that to effectively inspire their employees, enhance their managerial performance and create a healthy working environment. Managers today have to handle issues pertaining to performance objectively and decisively, as well as to provide their employees, feedback on a regular basis and guidance in order to assist them in improving their performance. Hence, this study attempts to examine the relationship of interpersonal skills, emotional intelligence as well as the moderating effect of the manager's organizational commitment towards their performance. This study involves a questionnaire based survey of selected 1 00 managerial staffs from Indah Water Konsortium Sdn Bhd. The frequency analysis, factor analysis, reliability test and hierarchical regressions analysis was used to analyze the results of the research.
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institution Universiti Sains Malaysia
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language English
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spelling usm-474542020-10-22T03:03:24Z http://eprints.usm.my/47454/ Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd Kanthasamy, Abiramee HF5001-6182 Business Every manager has that something special that makes them most effective as a manager of people and a leader in an industry. When a manager can identify their strengths, they can use that to effectively inspire their employees, enhance their managerial performance and create a healthy working environment. Managers today have to handle issues pertaining to performance objectively and decisively, as well as to provide their employees, feedback on a regular basis and guidance in order to assist them in improving their performance. Hence, this study attempts to examine the relationship of interpersonal skills, emotional intelligence as well as the moderating effect of the manager's organizational commitment towards their performance. This study involves a questionnaire based survey of selected 1 00 managerial staffs from Indah Water Konsortium Sdn Bhd. The frequency analysis, factor analysis, reliability test and hierarchical regressions analysis was used to analyze the results of the research. 2009 Thesis NonPeerReviewed application/pdf en http://eprints.usm.my/47454/1/ABIRAMEE%20KANTHASAMY0000%20cut.pdf Kanthasamy, Abiramee (2009) Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd. Masters thesis, Universiti Sains Malaysia.
spellingShingle HF5001-6182 Business
Kanthasamy, Abiramee
Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title_full Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title_fullStr Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title_full_unstemmed Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title_short Relationship Between Interpersonal Skills, Emotional Intelligence And Managerial Performance At Indah Water Konsortium Sdn Bhd
title_sort relationship between interpersonal skills, emotional intelligence and managerial performance at indah water konsortium sdn bhd
topic HF5001-6182 Business
url http://eprints.usm.my/47454/
http://eprints.usm.my/47454/1/ABIRAMEE%20KANTHASAMY0000%20cut.pdf