A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies

Enterprise resource planning (ERP) is a broad set of activities that is supported by multimodule application software that helps manufacturers or other businesses manage their activities. ERP is more than a software package; it includes the efforts and activities to integrate internal and external...

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Main Authors: Tan , Shiang Yen, Idrus, Rosnah, Yusof, Umi Kalsom
Format: Article
Language:English
Published: Asian Academy of Management (AAM) 2011
Subjects:
Online Access:http://eprints.usm.my/36564/
http://eprints.usm.my/36564/1/AAMJ_16.2.3.pdf
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author Tan , Shiang Yen
Idrus, Rosnah
Yusof, Umi Kalsom
author_facet Tan , Shiang Yen
Idrus, Rosnah
Yusof, Umi Kalsom
author_sort Tan , Shiang Yen
building USM Institutional Repository
collection Online Access
description Enterprise resource planning (ERP) is a broad set of activities that is supported by multimodule application software that helps manufacturers or other businesses manage their activities. ERP is more than a software package; it includes the efforts and activities to integrate internal and external management information, business process automation and reengineering, and organisation structure streamlining. Thus, ERP eventually leads to an efficient and competitive business. Despite the prominence of ERP systems, approximately three-quarters of ERP projects are deemed as failures. Most failures are attributed to the misfit between pre-loaded business models in the ERP system and business requirements in the real world. This paper introduces a framework to classify ERP misfits into logical categories that provide insights for solution derivation. Subsequently, the classification methods are applied to a case study. Practitioners can use the misfit classification method to derive corresponding actions as solutions for ERP misfits based on their nature or specificity. In addition, the theoretical contribution of the ERP misfit problem is explored to provide information for researchers to determine appropriate theories and concepts explaining this domain.
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spelling usm-365642017-09-18T04:47:01Z http://eprints.usm.my/36564/ A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies Tan , Shiang Yen Idrus, Rosnah Yusof, Umi Kalsom HD28-70 Management. Industrial Management Enterprise resource planning (ERP) is a broad set of activities that is supported by multimodule application software that helps manufacturers or other businesses manage their activities. ERP is more than a software package; it includes the efforts and activities to integrate internal and external management information, business process automation and reengineering, and organisation structure streamlining. Thus, ERP eventually leads to an efficient and competitive business. Despite the prominence of ERP systems, approximately three-quarters of ERP projects are deemed as failures. Most failures are attributed to the misfit between pre-loaded business models in the ERP system and business requirements in the real world. This paper introduces a framework to classify ERP misfits into logical categories that provide insights for solution derivation. Subsequently, the classification methods are applied to a case study. Practitioners can use the misfit classification method to derive corresponding actions as solutions for ERP misfits based on their nature or specificity. In addition, the theoretical contribution of the ERP misfit problem is explored to provide information for researchers to determine appropriate theories and concepts explaining this domain. Asian Academy of Management (AAM) 2011 Article PeerReviewed application/pdf en http://eprints.usm.my/36564/1/AAMJ_16.2.3.pdf Tan , Shiang Yen and Idrus, Rosnah and Yusof, Umi Kalsom (2011) A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies. Asian Academy of Management Journal (AAMJ), 16 (2). pp. 1-23. ISSN 1394-2603 http://web.usm.my/aamj/16.2.2011/AAMJ_16.2.3.pdf
spellingShingle HD28-70 Management. Industrial Management
Tan , Shiang Yen
Idrus, Rosnah
Yusof, Umi Kalsom
A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title_full A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title_fullStr A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title_full_unstemmed A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title_short A Framework For Classifying Misfits Between Enterprise Resource Planning (Erp) Systems And Business Strategies
title_sort framework for classifying misfits between enterprise resource planning (erp) systems and business strategies
topic HD28-70 Management. Industrial Management
url http://eprints.usm.my/36564/
http://eprints.usm.my/36564/
http://eprints.usm.my/36564/1/AAMJ_16.2.3.pdf