Engaging Stakeholders, Students, Faculty and Librarians to Improve the Reading List Service at SMU Libraries: a Lean Case Study

QR Code

Engaging Stakeholders, Students, Faculty and Librarians to Improve the Reading List Service at SMU Libraries: a Lean Case Study

A current trend in Libraries is to use Lean to improve processes and services while doing more with less. The SMU Libraries has been on a Lean journey since 2013, partnering with the Office of Business Improvement to train Library staff in the use of Lean Six Sigma to improve productivity and servic...

Full description

Bibliographic Details
Main Authors:	Red-Elaurza, Cristina, Usah, Jennifer
Format:	Conference or Workshop Item
Language:	English
Published:	2017
Subjects:	Z Bibliography. Library Science. Information Resources
Online Access:	http://eprints.usm.my/35909/ http://eprints.usm.my/35909/1/Jennifer_ELAURZA_SMU.pdf

Similar Items

6th International Conference on Libraries (ICOL) 2017 “Towards Lean Libraries”
by: Radia, Banu J. M., et al.
Published: (2018)

How a teacher-librarian engages herself in collaboration activities in her school
by: Mohd Baharum, Azlina Nashriby
Published: (2008)

Managing Universiti Sains Malaysia libraries 2.0: developing strategic leadership values for librarians
by: Ghadzali, Mohd Pisol, et al.
Published: (2008)

Continuous professional development for librarians
by: Yeap , Ai-Ling
Published: (2009)

Conference on Librarians for the Cyber World 2015
by: PPM, Persatuan Pustakawan Malaysia
Published: (2015)

Developing Leadership Skills Among Librarians In Organizations
by: Haji Muhamad, Mastura
Published: (2015)

Embedded Librarian in Higher Education Institutions
by: Ibrahim, Shahril Effendi, et al.
Published: (2015)

21st Century Librarians At The Crossroads: Specialized Competencies Needed
by: Ismail, Saidatul Akmar, et al.
Published: (2015)

Changing Roles of Librarians And Information Professionals In A Knowledge-Based Society
by: Ng, Judy
Published: (2015)

Facing a new reality: the opportunities and challenges of law librarians in Malaysia
by: Noordin, Shaikh Mohamed
Published: (2005)

Devoloping Lifelong Learning : The Role Of The Academic Liaison Librarians In An International Islamic University
by: Hassan, Basri
Published: (2015)

Dimension of Librarians’ Mobile Information Behavior in an Openness Paradigm Era
by: Arif, Zuraidah, et al.
Published: (2015)

Trust And Authority In Scholarly Communication In The Light Of Digital Transition: Embedding Practices And The Required Competencies For University Librarians
by: A. , Abrizah
Published: (2015)

Leadership And National Development: The Role Of The National Library In Transforming Libraries
by: Ahmad, Nafisah
Published: (2015)

Information literacy practices by teacher-librarians: a case of four mara junior science colleges in kedah, malaysia
by: Baharuddin, Mohammad Fazli, et al.
Published: (2011)

Partnership between librarians and faculty at a Malaysian university library: a focus group survey
by: Abu Bakar, Ahmad Bakeri
Published: (2009)

Qualitative Inquiry on Marketing Strategies for Promotion of Library Services in University Libraries in Nigeria
by: Zubair, Muhammad Salihu, et al.
Published: (2017)

Coping With Technology In Academic Libraries
by: Saupi Udin, Zanaria
Published: (2015)

Social Networks for Library Promotion
by: Irawati, Ina
Published: (2012)

Implementation of Open Source Integrated Library System in Academic Libraries of Pakistan: A Proposed Framework
by: Chandio, Abida Kanwal, et al.
Published: (2017)

Towards Library 2.0: The Adoption of Web 2.0 Applications in Academic Library Websites in Malaysia
by: Awang, Nor Hazidah
Published: (2012)

The Penang Libraries Past, Present & Future
by: Fazal, Anwar
Published: (2015)

National Digital Library Initiative In Korea
by: Hee-kyeung , Ryu
Published: (2009)

Performance Indicators in Measuring Academic Library
by: Sahak, Mohd Dasuki, et al.
Published: (2012)

Malaysiana collection at the University of Malaya library
by: Sinnasamy, Janaki
Published: (2011)

National Digital Library initiative in Korea
by: Ryu , Hee-kyeung
Published: (2009)

My Library At Sutera Mall: A Library With A Unique Backdrop (Consal XVI Conference In Bangkok, June 2015)
by: Aljunied, Zahra
Published: (2015)

The Almost Forgotten Library: Revisiting Toxic Sources
by: Merican, Ahmad Murad Mohd Noor, et al.
Published: (2017)

Corporate social responsibility and Library collaborative partnership
by: Khoir, Safirotu
Published: (2011)

Standard perpustakaan universiti = University library standards
by: Jawatankuasa Kerja Standard, Persatuan Pustakawan Malaysia
Published: (2018)

The practices of customer satisfaction survey among Malaysian libraries
by: Md Ishak, Amir Hussain, et al.
Published: (2014)

Library anxiety among postgraduates: A preliminary study
by: Sinnasamy, Janaki, et al.
Published: (2015)

Transforming Leadership In Libraries Through An Innovative And Motivated Workforce
by: Mohd Noor, Azahar
Published: (2015)

Collaborative open bibliographic network for Malaysian school libraries
by: Raja Ismail, Nik Roslina, et al.
Published: (2012)

Academic libraries in Massive Open Online Courses (MOOCs): The challenges
by: Ibrahim, Shahril Effendi
Published: (2014)

Preliminary Findings Of Library Staffs' Preparedness In Bridging The Digital Divide
by: Shaifuddin, Norshila
Published: (2009)

The development of the Kedah state library corporation : Ismail Hussein Collection
by: Zainol Rashid, Zahidi
Published: (2011)

Blue ocean strategy: Application in Universiti Sains Malaysia library
by: Basri, Jamilah Hassan, et al.
Published: (2011)

Preliminary findings of library staffs’ preparedness in bridging the digital divide
by: Shaifuddin, Norshila
Published: (2009)

The importance of knowledge management in supporting research and development in an academic library
by: Samsuddin, Samsul Farid
Published: (2012)

Cannot write session to /tmp/vufind_sessions/sess_k1fsc05r724td8b2i8c37m8hbf