Iso 9000 Implementation And Perceived
Organisational Outcome: The Case Of
A Service Organisation

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Iso 9000 Implementation And Perceived Organisational Outcome: The Case Of A Service Organisation

The study examines the relationship between the perceptions of the employees about ISO 9000 implementation and perceived organisational outcomes. A conceptual framework linking the level of employee influence and involvement, their perception of ISO 9000 and the perceived impact on their work and...

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Bibliographic Details
Main Authors:	Abdul Latif, Jasni, Abdullah, Hazman Shah
Format:	Article
Language:	English
Published:	Asian Academy of Management (AAM) 2003
Subjects:	HD28-70 Management. Industrial Management
Online Access:	http://eprints.usm.my/35740/ http://eprints.usm.my/35740/1/AAMJ_8-2-5.pdf

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