Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study

This study examined the relationship between organizational identification and communication satisfaction. Communication satisfaction was represented by seven dimentions: Organizational Perspective, Personal Feedback, Organizational Integration, Supervisory Communication, Horizontal Communicatio...

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Main Authors: Mustafa Kamal, Daniel Kamal, Hasan, Hamisah, Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad
Format: Conference or Workshop Item
Language:English
Published: 2015
Subjects:
Online Access:http://eprints.usm.my/31920/
http://eprints.usm.my/31920/1/Daniel_Kamal_Mustafa_Kamal%2C_Hamisah_Hasan%2CAbdul_Muati_%40_Zamri_Ahmad.pdf
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author Mustafa Kamal, Daniel Kamal
Hasan, Hamisah
Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad
author_facet Mustafa Kamal, Daniel Kamal
Hasan, Hamisah
Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad
author_sort Mustafa Kamal, Daniel Kamal
building USM Institutional Repository
collection Online Access
description This study examined the relationship between organizational identification and communication satisfaction. Communication satisfaction was represented by seven dimentions: Organizational Perspective, Personal Feedback, Organizational Integration, Supervisory Communication, Horizontal Communication, Media Quality, and Communication Climate .The present study employed a quantitative approach by utilizing a self-administered survey questionnaire. Data was collected using two established instruments, the Downs and Hazen’s Communication Satisfaction Questionnaire (CSQ) and the Mael’s Scale for Organizational Identification (MOI).
first_indexed 2025-11-15T17:03:29Z
format Conference or Workshop Item
id usm-31920
institution Universiti Sains Malaysia
institution_category Local University
language English
last_indexed 2025-11-15T17:03:29Z
publishDate 2015
recordtype eprints
repository_type Digital Repository
spelling usm-319202017-02-06T03:07:16Z http://eprints.usm.my/31920/ Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study Mustafa Kamal, Daniel Kamal Hasan, Hamisah Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad P87-96 Communication. Mass media This study examined the relationship between organizational identification and communication satisfaction. Communication satisfaction was represented by seven dimentions: Organizational Perspective, Personal Feedback, Organizational Integration, Supervisory Communication, Horizontal Communication, Media Quality, and Communication Climate .The present study employed a quantitative approach by utilizing a self-administered survey questionnaire. Data was collected using two established instruments, the Downs and Hazen’s Communication Satisfaction Questionnaire (CSQ) and the Mael’s Scale for Organizational Identification (MOI). 2015-12-02 Conference or Workshop Item PeerReviewed application/pdf en http://eprints.usm.my/31920/1/Daniel_Kamal_Mustafa_Kamal%2C_Hamisah_Hasan%2CAbdul_Muati_%40_Zamri_Ahmad.pdf Mustafa Kamal, Daniel Kamal and Hasan, Hamisah and Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad (2015) Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study. In: Second International Conference On Media, Communication And Culture (ICMCC 2015), 30 Nov. - 2 Dec. 2015, Vistana Hotel, Penang. http://www.icmcc2015.usm.my/
spellingShingle P87-96 Communication. Mass media
Mustafa Kamal, Daniel Kamal
Hasan, Hamisah
Abdul Muati @ Zamri Ahmad, Abdul Muati @ Zamri Ahmad
Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title_full Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title_fullStr Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title_full_unstemmed Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title_short Relationship Between Communication Satisfaction And Organizational Identification: A Upm Case Study
title_sort relationship between communication satisfaction and organizational identification: a upm case study
topic P87-96 Communication. Mass media
url http://eprints.usm.my/31920/
http://eprints.usm.my/31920/
http://eprints.usm.my/31920/1/Daniel_Kamal_Mustafa_Kamal%2C_Hamisah_Hasan%2CAbdul_Muati_%40_Zamri_Ahmad.pdf