A Comprehensive Model Linking Human Resource Management Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia

A Comprehensive Model Linking Human Resource Management Practices And Service-Oriented Organizational Citizenship Behaviors Of Customer-Contact Hotel Employees In Malaysia

The two main objectives of this research are: first, to examine the direct effects of HRM practices (selective hiring, orientation, job security, training, compensation, performance appraisals, and career advancement) on service-oriented organizational citizenship behaviors and; second, to examine...

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Bibliographic Details
Main Authors: Nasurdin, Aizzat Mohd., Ahmad, Noor Hazlina, Tan, Cheng Ling
Format: Monograph
Language:English
Published: Universiti Sains Malaysia 2015
Subjects:
HD28-70 Management. Industrial Management
Online Access:http://eprints.usm.my/31035/
http://eprints.usm.my/31035/1/Pages%20from%20A%20COMPREHENSIVE%20MODEL%20LINKING%20HUMAN%20RESOURCE%20MANAGEMENT%20PRACTICES.pdf

Internet

http://eprints.usm.my/31035/
http://eprints.usm.my/31035/1/Pages%20from%20A%20COMPREHENSIVE%20MODEL%20LINKING%20HUMAN%20RESOURCE%20MANAGEMENT%20PRACTICES.pdf

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